Features of Comprehensive Annual Maintenance Contract (CAMC)
- Solving the reported product complaints as and when escalated.
- The response time is 4– 8 business hrs in Local and next business day for Remote Location.
- This AMC includes replacement of whole Unit/Part at free of cost including labour and excluding consumables & accessories.
- Consumables and accessories if needed will be supplied against PO at rates applicable at the time of supply, All levies, freight etc., will be extra at actual.
Why JDM Technologies
- A Service Oriented organization more than 11 years of experience in UPS / Power.
- One of the Largest Authorized Service Center in North India.
- Vast pool of OEM trained & Certified Technicians. More than 20+ Technicians.
- 100% Back to back support from Manufacturer & OEM for Spares & Replacement products.
Terms & Conditions
- Acceptance of AMC depends on condition of the equipment as per OEM Policy.
- The Product should be in good working condition while accepting the contract.
- Normal OEM Warranty Terms & Condition Applicable .
Exclusions to AMC
- Damage or defect caused by transportation, accident, misuse, abuse, improper usage or complete negligence is not applicable.
- Factory applied Serial No. should not altered, removed or defected from the products.
- Repairs carried out by other personnel other than the authorized Engineer or Technician of OEM/CASC.
- If any additional attachment, features, fixtures or devices on the scheduled equipment or make any alteration/modification directly or indirectly employed.
- The temperature in the location where the scheduled equipment is installed/in use is greater than 35 deg. C(+/- deg. C) and input voltage is not maintained at the desired level +/- 15% volts.
- Other Terms & Conditions as specified by Manufacturer in the AMC manual.