Annual Maintenance Contract

Annual Maintenance Program

In today’s competitive era, downtime of any power/electrical device system is very expensive affair. Generally products come with 1 or 2 Year Warranty, which is a complicated task to manage out of warranty services due to multiple approvals & organization Policy compliances.  Every organization may not have specialized In house repair/maintenance team to manage take care of products & managing Spare parts at their Own. We are the best people to support in maintaining equipments. In order to help our customers in getting the best support & peace of mind from the OEM, we provide Annual Maintenance Contracts back to back from our associated OEMs.

Features of Comprehensive Annual Maintenance Contract (CAMC)

  • Solving the reported product complaints as and when escalated.
  • The response time is 4– 8 business hrs in Local and next business day for Remote Location.
  • This AMC includes replacement of whole Unit/Part at free of cost including labour and excluding consumables & accessories.
  • Consumables and accessories if needed will be supplied against PO at rates applicable at the time of supply, All levies, freight etc., will be extra at actual.

Why JDM Technologies

  • A Service Oriented organization more than 11 years of experience in UPS / Power.
  • One of the Largest Authorized Service Center in North India.
  • Vast pool of OEM trained & Certified Technicians. More than 20+ Technicians.
  • 100% Back to back support from Manufacturer & OEM for Spares & Replacement products.

Terms & Conditions

  • Acceptance of AMC depends on condition of the equipment as per OEM Policy.
  • The Product should be in good working condition while accepting the contract.
  • Normal OEM Warranty Terms & Condition Applicable .

Exclusions to AMC

  • Damage or defect caused by transportation, accident, misuse, abuse, improper usage or complete negligence is not applicable.
  • Factory applied Serial No. should not altered, removed or defected from the products.
  • Repairs carried out by other personnel other than the authorized Engineer or Technician of OEM/CASC.
  • If any additional attachment, features, fixtures or devices on the scheduled equipment or make any alteration/modification directly or indirectly employed.
  • The temperature in the location where the scheduled equipment is installed/in use is greater than 35 deg. C(+/- deg. C) and input voltage is not maintained at the desired level +/- 15% volts.
  • Other Terms & Conditions as specified by Manufacturer in the AMC manual.

For any service & support related issue :